Orders are shipped via Express delivery (two business days) at a flat fee of $15. Multiple item orders will be billed for a single shipping fee; orders must be placed before 2pm EST to receive your package within two business days.
 
Orders placed on Friday, Saturday or Sunday will be received by Tuesday at 12pm.
 
Note: P.O. Box addresses will not be accepted by the courier service. As your order is considered an international delivery the package must be signed for and cannot be left in the mailbox. If nobody is available to receive the package the courier will leave a "notice of attempt" stating that they will be back the next business day to try again. You may also follow up with the courier directly to make arrangements to pick up your package.
 
Shipping Area
Roam Simple ships anywhere in the United States and Canada. Orders shipped to Canada or the US will not be subject to any duties.
 
Shipping Confirmation
You will receive an email confirmation that will include an item tracking number so you can easily track your shipment via www.fedex.com.
 
Shipping Terms and Conditions
Roam Simple will make reasonable efforts to deliver the Customers order by the requested delivery time.
 
While Roam Simple will make reasonable efforts to deliver our products and services, we shall not incur any liability to customers in the event of any delay as such reasons relating to but not limited to weather, customs, force majeure and any other issues beyond our reasonable control.
 
Customer shall accept their order when delivered on or before the requested delivery time.
 
Note: For any reason, if you do not accept your order when delivered, you will still be liable for the delivery costs in full. All items returned to us based on your non-acceptance will incur a 25% restocking fee and the difference will be refunded to your credit card.
 
Processing & Shipping Time
All orders are shipped via courier by Express two-business-day delivery at a flat fee of $15. Orders with multiple SIM cards will be billed for a single shipping fee. Orders must be placed before 2pm EST to meet delivery deadlines.
 
Orders placed on Friday will be received on Monday by 12pm. Orders placed on Saturday and Sunday will be received on Tuesday by 12pm.
 
Tracking your Shipment
When your order has shipped you will receive an email confirmation that will include a tracking number so you can easily track your shipment.
 
You can easily find the tracking link on your Order Details page accessed via your My Account home page.